For businesses managing both inbound and outbound customer interactions, Tikal offers a complete solution on a single interface.
Our end-to-end capabilities facilitates high quality customer service and support as well as provides the framework for high impact customer or market outreach, all on one unified platform, increasing efficiency and effectiveness.
The deployment, configuration and operations of the Tikal Contact Center are straightforward and intuitive. The blended solution provides feature-rich functionality to support all inbound and outbound customer interactions and is offered with a wide set of open APIs for integration with popular ERP, CRM or BI systems.
Interested? Please request a quote or schedule a free trial today.